Please find below a series of videos to help you understand and use our platform and software Paytient Payments. If you need any additional assistance, you can contact us using Email support@paytientpayments.com or Phone +353 86 2043415.

I forgot my password what do I do?
Please contact our team to reset your password support@paytientpayments.com
How do I cancel a payment plan?
You cannot cancel a plan at clinic level, please send a cancellation request email to support@paytientpayments.com
Can we change the payment date or amount on the Paytient plan?
You cannot change the payment date or amount on the Paytient plan at this time. Please email any changes you require to support@paytientpayments.com
How long does it take for the money to be deposited into our clinic bank account?
We make regular deposits into your bank account, 2/3 days after the direct debit collection. You will receive a payout statement from our partner NUAPAY with every deposit, detailing the breakdown of patients and the amounts paid.
How do I change my clinic bank details?
Please contact us to make this change support@paytientpayments.com Please do not email us bank details.